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We have a no-questions-asked policy. Our operaters are available 24/7 and will cancel your membership for you without giving you any hard sells or hassles. Please call toll free: 1-800-767-0469 and have any of the following: username, email address, or last 4 of credit card when joining the site.
We're very sorry if you didn't have the user experience you wanted. We strive to solve any technical issues and give you the best user experience possible. We know that, sometimes things just won't work right on these wonderful things we call, computers, though. So, if you need to request a refund, please call toll free: 800-767-0469.